Shipping policy

At Sair, we want your shopping experience to be as smooth and convenient as possible. Here’s everything you need to know about shipping:

Processing Time:

Orders are typically processed within 1-3 business days. You will receive an email notification with tracking details once your order has been shipped.

Shipping Rates:

• Domestic Shipping (within the country): Free shipping on all orders over [insert price] or a flat rate of [insert price] for orders under [insert price].
• International Shipping: Rates vary depending on the destination. Shipping costs will be calculated at checkout.

Shipping Times:

• Domestic: Typically arrives within 5-7 business days.
• International: Shipping times vary by destination, typically 7-21 business days.

Order Tracking:

Once your order has shipped, you will receive a tracking number. You can track the progress of your shipment through our partner courier services.

Customs and Duties:

For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and will be assessed once the package reaches your country. We recommend contacting your local customs office for more information before placing your order.

Lost or Damaged Items:

While we do our best to ensure your order arrives safely, once a package is with the carrier, it’s out of our hands. If your package is lost or arrives damaged, please reach out to our customer service team, and we’ll assist you with the claims process.

Customer Support:

If you have any questions regarding your shipment, feel free to reach out to us via our Contact Us page or email at [insert email]. Our customer service team is available to assist you.